I work as Open Banking and AI Projects Principal Architect now. Worked in design/decision phases for digital channel transformations and led the teams (internet, mobile, callcenter, ATM etc. ) during Denizbank, Hsbc Turkey, Bank Audi Lebanon, Ziraat Participation, BKT Albania, Albaraka Bank Turkey Projects. Managed Online Banking, Callcenter & IVR Teams, Mobile Banking Infrastructure teams for years. Encouraged OS technologies usage within the work environment like Elastic, Redis, RabbitMq, Containerazion etc. Designed and published Intertech's Open Banking API Solution inter-API, https://api.intertech.com.tr, which is widely used in Mobile Banking App and Fintech Integrations; also works on cloud providers like Azure API Management and Apigee. Created a internal chatbot which works on Google's DialogFlow together with Intertech's banking api solution.
I have worked on different types of integrations such as Flex Cube, Cisco, Sms OTP, Avaya, Kobil, Vasco that are widely used by different banks. I designed Callcenter Application from scratch and worked on interaction between IVR systems( Genesys, Cisco, Avaya) and CTI Tools as well. Created WhatsApp Chat integration with live agent and worked on NLP solutions for Chatbot transition using Wit.ai, api.ai and Google Tensorflow.
On technical side latest stack mostly on containers, Docker, ELK, Redis, RabbitMq with .Net and .Net Core technologies. I have multiple projects that run as containerized images on Docker Swarm with use of OSS technologies widely. I am working on projects for transforming existing infrastructure to microservices with Docker containers, Kubernetes as the orchestrator recently. I am also working on AI solutions using Tensorflow, Apache's products and using them in finance sector for a better customer experience now.